Contact Us

Whether you have spotted a figure that no longer matches a casino's terms, have a question about how a page is put together, or simply want to share a thought, our team is glad to hear from you. Every message is read by a person on our editorial side, and many of the improvements on this site started with a reader taking the time to write in.

How to reach us

Email is the quickest route. Write to [email protected] and include as much detail as you can. If you are reporting an error, the page address and the specific line in question help us check it faster.

What we can help with

• Corrections: a wagering requirement, withdrawal limit, payment method or verification step that looks outdated or inaccurate.
• Feedback: suggestions on clarity, layout, or topics you would like explained in more depth, such as how sign-up or deposit limits work at sites outside GamStop.
• General questions: how we source brand information, how pages are updated, or anything else about the site itself.

What we cannot do

We are an independent information site, not a casino operator. We have no access to any player's casino account, and we cannot process, chase or reverse deposits or withdrawals, lift restrictions, or resolve disputes about bonuses or verification. For anything involving your account or your money, please contact the casino's own customer support directly, as only they can act on it.

When to expect a reply

We aim to respond within a few working days. Messages about factual errors are prioritised, as accuracy matters most to readers comparing terms. Busier periods may mean a short delay, but no message is ignored.

Your information

Anything you send us is used only to handle your enquiry, as set out in our privacy policy. We never ask for passwords, card numbers or casino login details, so please do not include them.

This site is intended for readers aged 18+ only; if gambling is becoming a concern, free, confidential support is available from GamCare and BeGambleAware.